Privacy Policy
This policy was last updated on 7 August 2025
At Cecii Health Ltd (“Cecii”, “we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [www.ceciihealth.com] (“Site”), place an order, or interact with us.
By using our Site, you agree to the terms outlined below.
1. What Information We Collect
We may collect and process the following types of personal information:
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Contact details: name, email address, shipping address, phone number
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Account details (if applicable): login credentials, preferences
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Payment information: processed securely via third-party platforms (we do not store card details)
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Order history: product purchases, delivery info
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Marketing preferences: newsletter subscriptions, event sign-ups
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Usage data: IP address, browser type, pages visited (via cookies or analytics tools)
2. How We Use Your Information
We use your data to:
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Process and deliver your orders
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Communicate with you about your purchases
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Send newsletters, promotions, and updates (if you opt in)
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Improve our website, products, and customer experience
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Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share your data with trusted third-party service providers to help us operate our business, such as:
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Payment processors (e.g. Stripe, PayPal)
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Delivery partners (e.g. Royal Mail, courier services)
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Email and marketing platforms (e.g. Mailchimp, Klaviyo)
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Web analytics tools (e.g. Google Analytics)
All partners are required to protect your information in accordance with UK GDPR and relevant data protection laws.
4. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Correct inaccurate information
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Request deletion of your data
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Object to or restrict how we process your data
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Withdraw your consent at any time (e.g. unsubscribe from marketing)
To make a request, email us at team@ceciihealth.com
5. Cookies
Our website uses cookies to improve your browsing experience and gather analytics. You can adjust your browser settings to manage or disable cookies.
6. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
7. How Long We Keep Your Data
We retain personal data for as long as necessary to fulfil the purposes outlined above or to comply with legal and accounting obligations.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
9. Questions?
Reach out to us anytime at team@ceciihealth.com. We’re here to help!